HEMPHILL PRIVACY POLICY

This Privacy Policy describes how Hemphill (“Hemphill”, “we”, “us”, “our”) collects, uses, and shares information when you use the Hemphill POD mobile application and related services (the “Services”).

Information We Collect

We may collect the following types of information when you use the Services:

• Contact and business information you provide (such as name, email address, phone number, company, and project details).
• Information you submit through forms or workflows (such as customer intake or lead details).
• Device and app usage information (such as device type, operating system version, app version, and basic usage events).
• Diagnostic and troubleshooting information (such as crash logs or error reports), if enabled.

How We Use Information

We use information to:

• Provide and operate the Services.
• Support internal sales, training, and customer engagement workflows.
• Maintain and improve app performance, reliability, and security.
• Respond to support requests.

Data Retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and business need.

Our Site may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and tailor content. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure. We implement a variety of security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Choices

If you are an authorized user and need to access, update, or delete information you submitted through the Services, contact us using the information below.

Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children.

International Transfers

If you use the Services outside the United States, your information may be transferred to and processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the Effective Date above when changes are made.